As a professional electronic products supplier, www.rihey.cc committed to provide efficient ，safe and convenient services for worldwide customers,  through many years of experience in Internet trade, www.rihey.cc believes the Credit and efficiency makes successful e-trade.

Thanks for your ordering from us, we will provide best service for you. The following info is only for reference.

1.Q: After the driver is installed, why can't WIN98SE recognize the mp3 player?
A: Check out the USB CONTROLLER item in BIOS, and make sure the item is ENABLE. If this still doesn't work, delete the drivers installed previously for MP3 player.

2.Q: I've downloaded the driver files, but when I doubleclick the file, it says a programme is needed to open this? What should I do?
A: The driver files are ZIPed, which means they need to be extracted before you can install them. Unfortunately Windows 9x doesn't support ZIP files as a native format, therefore you need to obtain 3rd party programme to extract the files. We recommend for this purpose WinZIP www.winzip.com . If you are not familliar with extracting ZIP files, please refer to WinZIP help file, or read the instructions

3.Q: What should I do if MP3 doesn't work due to sudden power-off or improper pulling out when the MP3 is transferring data?
A: Re-format the MP3 with formatting software, and you can use it again.

4.Q: What should I do if the MP3 can store data but cannot play music?
A: Copy the relevant songs after re-formatting the MP3.

5.Q: Why is there no lyrics indication for songs downloaded from the Internet?
A: To demonstrate the lyrics, there are two requirements:
(1) The songs for downloading should have lyrics with themselves;
(2) The Lyrics Synchronous switch should be open;
(3) The name of lyrics to be downloaded should be in accord with the file name of songs, and the file suffix of lyrics should be .lrc (For more information, please refer to.